Scene to Believe
Business Challenges
The objective of this project was to improve the current state of implemented MS Dynamics 365 to eliminate these challenges:
- A direct connection to the company’s corporate clients and their shopping centre management via authenticated, data-driven, branded web portals that can manage the company via CMS.
- Account Managers (AMs) can review data provided via portal prior to being written to tables in the Questionnaire or Order Records.
- Workflow to generate second portal page for clients that have elected to purchase custom Fast Pass, Microsite or Photo Wallets (Selected in Questionnaire).
- Client submission and approval workflow for product specifications and graphics, and subsequent conversion to actionable data in the Order entity in sections dedicated to product e.g., Fast Pass, Microsite, and Custom Photo Wallets.
- Conversion of data, graphics, equipment allocation, and Questionnaire fields to orders in the Order Entity i.e., creation of work orders for creative elements, hardware and logistics of all infrastructure delivered to shopping centres from the head office in Sydney to individual shopping centre activations in Australia and New Zealand.
