There is a different manner of doing business nowadays. Over the last few years, SocialCRM integration slowly abate traditional marketing method. As the customers now do business with concealed intentions,…

Kudos, your business reached this stage when you need CRM. There are multiple CRMs available in the market today that offer a huge variety of modules, interface, report, making the…

Getting more leads and impress them with the brand and adding them to the brand family is the stepping-stone in revenue generation. For any CRM, it is important to see…

“The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself- Peter Drucker” Marketing is about how well you…

If we dissect the social media topography, the numbers it throws are not surprising because these channels have moved beyond their initial use of a communication medium to be a…

Happy and contented customers are the base of a successful business. While different businesses belong to different industries, this does not change the fact that customer satisfaction is their main…