AI agents are quickly moving from experiment to execution across Australian enterprises. That makes the Salesforce Agentic Enterprise Index 2026 particularly timely. The second edition tracks how organisations using Agentforce…
Category: Agentforce
Dreamforce 2026: The Agentic Enterprise and What It Means for Australia
Dreamforce 2026 has wrapped up in San Francisco, and Salesforce’s direction is clearer than ever. From September 15–17, the conversation moved beyond adding AI to CRM. Salesforce laid out a…
Customer Trust in AI Agents in Financial Services: What Australia Needs to Get Right
Artificial intelligence is rapidly transforming financial services across the globe, but customer trust in AI agents remains a critical factor in determining long-term success. Insights from Salesforce’s ‘The Connected Financial…
