What is Salesforce Customer 360?
“Customer 360 is the breadth of Salesforce technology, one integrated CRM platform to bring your company and customers together – from anywhere.”
– In the words of Salesforce
Customer 360 unites your marketing, sales, commerce, service, and IT departments with shared, easy-to-understand data on one integrated CRM platform. With a single view of your customer, your teams can create connected, personal customer experiences that build stronger relationships.
What is the cost of Salesforce Customer 360?
The cost of this data management platform is contingent upon your business requirements like, your clientele profile, processes automation type, and the investment amount for platform implementation.
What can be integrated with Salesforce Customer 360?
It can be integrated with all major B2C Salesforce applications like the Salesforce Service Cloud, Marketing Cloud, and Commerce Cloud.
Unify – Segment – Activate Data Across Every Customer Touchpoint
Get ready to see the world through your customer’s eyes
ADVANZ101’s Salesforce Customer 360 development services will give you a holistic view of customer information on a centralized data platform where you can manage and monitor all customer data, and utilise it to mold your services to better cater to your clients’ needs. With Salesforce Customer 360 implementation you will achieve:
- Hyperconnectivity of business data from any source
- Seamless and a highly engaged customer journey
- Capability to build strong data-driven strategies
- Unified customer profiles and unification of all customer touchpoints
- Ease of data management across all Salesforce clouds
- Maximized benefits from Einstein, AI tool of Salesforce
- Easy integration with any desired Salesforce product or application
- Live tracking of sales/marketing operations and performance mapping
Our Salesforce Customer 360 development and implementation solutions for businesses in USA, Canada, Australia and across the globe enable best-in-class data management and uninterrupted consumer identity access management.