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Current Vacancies

software development

Job Location-

Indore / Pune

Education and Experience-

BE (Computer Science /IT) , B. Tech ,  MCA .

3+ Years Experience

Job Description-

  • Technical consultant with CRM background, having worked on the MS CRM product extensively and done multiple implementations.
  • Worked on different CRM versions.
  • Aware of mobility in CRM.
  • Knows the MS methodology well; able to articulate and understand the pain points of customer.
  • Design the solution to address the pain points and deliver it is one of the key responsibilities.
  • Develop solutions, resolve the issues etc.
  • He should be customer facing with excellent analytical and communication.

Required Skills-

  • Certified professional and having experience in Installation (considering accessing via Microsoft Outlook and Mobile), customizations in On-Premise, Online model (considering best practices within Microsoft Dynamics CRM), and customization of reports in On-Premise and Online model.
  • Experience in Integration with third party applications.
  • Working knowledge of Microsoft SQL Database, Windows Server Operating System, Active Directory and Active Directory Federation Services.
  • Experience in SSIS (SQL Server Integration Services) and aware of sizing of hardware and software would be an added advantage
  • Implemented complete life cycle of least 2 to 3 projects.
  • Also having done projects on premise/ cloud, support, upgrade and Migrations.

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Job Location-

Indore / Pune

Education and Experience-

 BE (Computer Science /IT), MCA, M.Sc.

4 to 6 Experience.

Job Description:

  • Should have end to end implementation cycle experience with any CRM product like Salesforce, SugarCRM or Dynamics.
  • Interface with clients, understand requirements and clearly document them and pass on to the development team.
  • Ability to provide a solution summary to clients that can meet their requirements.
  • Understanding of customization and configuration capabilities of a CRM solution. 
  • Knowledge of writing a detailed functional design document.
  • Test the functions and the features being developed and confirm that they fulfil the business requirements.
  • Acts as an entry-point for end-users in the issue resolution process, tracking issues through to completion.
  • Prepare Detailed training guides and user manuals.
  • Provide Training to clients and end-users.
  • Provide post go-live support to help resolve issues.
  • Ensure all client deliverables meet client expectations in terms of scope and quality.
  • Participates in Scrum planning and release management, testing and validation.
  • Proficient with Excel, PowerPoint, Outlook and Word.
  • Good at analytical thinking and attention to detail.
  • Excellent verbal and written communication skills.

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